Siebel openings- Technical Lead- Bengaluru/Bangalore

Siebel openings- Technical Lead- Bengaluru/Bangalore
Siebel Configuration, Siebel EAI / EIM, Scripting, Workflows,exp(5-9 yrs), IT-Software/ Software Services, Bengaluru/Bangalore
Designation Siebel Technical Lead
Job Description Siebel Configuration, Siebel EAI/EIM, Scripting, Workflows, Server Administration
Experience :- 5yrs
Desired Profile Siebel Configuration, Siebel EAI/EIM, Scripting, Workflows, Server Administration
Experience :- 5yrs
Experience 5 - 9 Years
Industry Type IT-Software/ Software Services
Functional Area Application Programming, Maintenance
Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Location Bengaluru/Bangalore
Keywords Siebel Configuration, Siebel EAI / EIM, Scripting, Workflows.
Contact ITC Infotech India Ltd
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IBM HIRING Sr. Executive - Workflow (Real Time Adherence)

Expereinced, JOBS in Gurgaon, IBM HIRING, workflows, CRM, Call center, BPO, ITES, Jobs, job search, job, job listings, job search engine, job listings, job openings, employment, human resources, jobs in India, India job openings,

Job Function : Operations/Customer Service/Telecalling/Backend
Specialization : Customer Service (Voice)
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Experience : 1 -3
Level : Junior - Executive, Assistant
Location : Gurgaon
Key Skills : Inbound Call center Metrics,Agent Staffing,Avaya CMS,MS Office


JOB DESCRIPTION :
Responsibilities:

Scheduling, Break Management, Real Time Adherence & Daily Client & Internal MIS.

Handle Leaves, AOD.

Head count planning.

Capacity planning.

Competencies Required:

1-2 Years experience in the Inbound call centre preferably in a voice process
Should have analytical bent of mind.

Must be good with numbers and taking real time decisions.

Would be responsible for analyzing trends and daily MIS to Track Leakages in the System.

Should understand the Dynamics of the Inbound Call center Metrics.

Would be responsible for monitoring the Agent Staffing on a daily basis.

Should have idea about Avaya CMS.

Sound knowledge of MS - Office.


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CONTACT INFORMATION :
Address : Bangalore - Karnataka
Phone : 91-124-4095200

Tech Mahindra hiring Siebel

Tech Mahindra, SOFTWARE, Expereinced, EDP, JOBS in Bangalore, JOBS in Pune, siebel, EAI, workflows, configuration, Database Architect, IT,Jobs, job search, job, job listings, job search engine, job listings, job openings, employment, human resources, jobs in India, India job openings,

Primary skill :–
Has Knowledge Of System Analysis And Design Elements; Has Basic Understanding Of Telecom Operations And Processes.

Is Able To Map Business Needs Into Software Domain Design Elements.

Knowledge Of Mapping Business Needs To Software Domain Design Elements.

Understanding of System Analysis and Design.

Knowledge of complex order management, service assurance processes.

Knowledge of Siebel EAI, workflows, configuration.

Additional Information

Experience: 4 - 8 years
Job Category: Software, Hardware, EDP
Job Location: Bangalore, Pune
Key Skills: Knowledge of Siebel EAI, workflows, configuration.
Industry: IT/ Computers - Software
Role: • Software Engineer/ Programmer • Database Architect/ Designer • Project Leader/ Project Manager

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