iGate Recruits Freshers for IT helpdesk - French

iGate Recruits Freshers for IT helpdesk - French
iGate,Fresher,French , French speaking , IT helpdesk,Bangalore
Job Description
We are looking for freshers/experienced candidates with French speaking skills for IT helpdesk positions at our Bangalore office. The job description is as below-
Trouble shooting in MS Office, Windows OS, Internet explorer, Lotus Notes / Outlook
Ability to handle Ticketing and Remote connect tools
Awareness of PC Hardware Environment, Printers, UNIX.
Ability to work effectively as a team member
Ability to handle continuous calls
Pleasant, professional, and courteous personality
Ability to converse in French fluently
Ability to diffuse volatile situations when distressed or irate customers call for support
Use initiative to find ways of solving incidents. Clear and logical thought processes are required to identify causes of an incident
Able to listen to a caller explain the incident, determine the probable cause, and logically take the caller through a step-by-step problem determination procedure, using telephone support
Able to categorize an incident correctly for call tracking and logging purposes
Education : Any graduate/Diploma(50% and above)
Willing to work in shifts.
Candidates from anywhere in India, willing to relocate to Bangalore can apply.
Desired Profile
We are looking for French speaking freshers & experienced professionals for our Bangalore office.
Experience 0 - 3 Years
Industry Type IT-Software/ Software Services
Functional Area IT-Other
Location Bengaluru/Bangalore

APPLY HERE