iGate Freshers Walk-in May 29

iGate Freshers Walk-in May 29
iGate,freshers, MSOffice, Windows OS, Internet explorer, Lotus Notes / Outlook , PC Hardware Environment, Printers, UNIX
WALK-IN FOR FRESHERS 2007 PASS OUT
Job Description
We are recruiting freshers for IT helpdesk / Tech support Voice based for our Bangalore office.
Job Profile:
Trouble Shooting in MS Office, Windows OS, Internet explorer, Lotus Notes / Outlook
Good understanding of Ticketing and Remote connect tools
Awareness of PC Hardware Environment, Printers, UNIX.
Ability to work effectively as a team member
Ability to handle continuous calls
Pleasant, professional, and courteous personality
Excellent verbal and written communication skills
Ability to diffuse volatile situations when distressed or irate customers call for support
Use initiative to find ways of solving incidents. Clear and logical thought processes are required to identify causes of an incident
Able to listen to a caller explain the incident, determine the probable cause, and logically take the caller through a step-by-step problem determination procedure, using telephone support
Able to categorize an incident correctly for call tracking and logging purposes
Desired Profile
Pre-requisition:
Qualification: Any graduate / Diploma Full time education.
Excellent communication skills is mandatory
Willingness to work in 24 / 7
Must have minimum of 60% score in 10th,12th,Diploma / Graduation
Experience 0 - 1 Years
Industry Type IT-Software/ Software Services
Functional Area ERP, CRM
Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Location Bengaluru/Bangalore
Venue
iGATE Global Solutions Ltd
# 158-162(P) & 165(P) -170(P),
EPIP Phase II,
Whitefield
Bangalore- 560066.
Landmark: Opposite SAP LABS.
Walkin details:
Date : 29th May (Thursday )
Time: 9 AM 5 PM