Openings @ HCL Technologies for Diploma freshers!!

Openings @ HCL Technologies for Diploma freshers!!

Requirements:

Diploma Freshers (2007 passed outs)

Consistently scored (50% & above) in all the semesters.

Requiremetns:

- Handling day to day calls, resolution of the same within the stipulated period.

- Responding to and co-ordinating the customer calls & channelised escalations.

- Monitioring VSAT health

- Daily reports

- Update ticket status

- Process adherence & prevent any violation

- Antenna/RF tracking

- Adherence to policies and procedures

- Ability to work within a team.

- Exhibit adequate soft skills to deal with customers.

Location: Throughout India in all major cities.

Additional Information

Education: Diploma
Job Category: Software, Hardware, EDP
Job Location: Chennai, Hyderabad
Key Skills: "Diploma freshers/infrastructure management services

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